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SEE BELOW FOR PICNICS AFTER SCHOOL & BEFORE SCHOOL CLUB BOOKING OPTIONS

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BOOKING ENQUIRY OPTIONS

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All bookings are subject to our ‘booking terms & conditions‘.

BOOKING ENQUIRY FORM

Please fully complete the form below to submit your booking enquiry request. We cannot guarantee availability, but do promise to respond very quickly. If your needs are of a more urgent nature, see here for other contact options. All booking enquiries and subsequent bookings are subject to our ‘booking terms & conditions‘.

    Are you a new parent, looking for your first Picnics place? YesNo

    How many child places do you require? 12345

    Which club would you like to attend?






    (If more than one child, use a comma between each name)

    Accept 'booking terms & conditions' Yes

    * Please note due to high volume of traffic pick up is prohibited between 4.30-5pm daily.

    BOOKING TERMS & CONDITIONS

    At Picnics After School Club, we aim to make our booking and payment process straightforward and transparent for all families.

    Payment of Fees

    Fees are invoiced monthly in advance and are payable on the 1st day of each month.

    Payments can be made by:

    • Bank transfer
    • Childcare Vouchers (where accepted)
    • Government Tax-Free Childcare
    • Student grant payment scheme

    If you intend to pay using Childcare Vouchers or the Government Tax-Free Childcare scheme, please let us know which provider you use so we can ensure payments are allocated correctly.

    LATE PAYMENTS

    If payment has not been received by the due date, we will contact you with a reminder.

    If fees remain unpaid 48 hours after the reminder, and no alternative payment arrangement has been agreed, we reserve the right to suspend your child’s place until the outstanding balance has been paid.

    We understand that unforeseen circumstances can arise and encourage parents to contact us as soon as possible if they are experiencing financial difficulties. Wherever possible, we will work with families to agree a suitable payment arrangement.

    Late Collection Charges

    Our club closes promptly at 6pm.

    Late collection charges are applied as follows:

    • Up to 6pm: £3
    • After 6pm: £8
    • A further £10 will be charged for every additional 15 minutes (or part thereof).

    Late collection charges will be added to your next monthly invoice.

     

    GOVERNMENT CHILDCARE SUPPORT

    Many families may be eligible for financial support with childcare costs through the Government’s Tax-Free Childcare scheme or other childcare funding arrangements.

    Further information is available on the official Government website.

    ABSENCES AND SCHOOL COLLECTION

    Fees are payable for all booked sessions, regardless of whether your child attends. This includes absences due to:

    • Illness
    • Family holidays
    • School trips
    • Other personal reasons

    As staffing levels are planned around booked sessions, refunds cannot be given for non-attendance.

    Collection from School

    Children attending our after-school provision are collected from their designated school collection point by authorised Picnics After School Club staff.

    A daily register is completed before children leave the school site.

    If your child will not be attending the club on a booked day, you must inform us as early as possible to ensure their safety and prevent unnecessary safeguarding procedures.

    CHANGES TO BOOKING ARRANGEMENTS

    Permanent bookings are reserved specifically for your child.

    • Two months’ written notice, effective from the 1st day of a calendar month, is required to cancel a permanent place.
    • One month’s written notice, effective from the 1st day of a calendar month, is required to reduce or amend a regular booking pattern.

    Notice must be provided by email or in writing.

    Ad Hoc Sessions

    We are happy to offer ad hoc (occasional) sessions where spaces are available.

    Ad hoc bookings cannot be guaranteed and are allocated on a first-come, first-served basis. We recommend booking as early as possible to avoid disappointment. Ad hoc booking’s apply only to contracted children.

    Our fees and booking arrangements help us maintain appropriate staffing levels and continue providing a safe, high-quality childcare service for all children attending Picnics After School Club.